Terms

Payments to the Site
When you order a product from the Website, we need to know your name, billing and shipping addresses, e-mail address, and credit card information to process your order. For purposes of processing your credit card, we may use the services of a third party vendor, including Stripe. All personal information collected from you in connection with a purchase of products on the Website (the “User Information”) shall be subject to the Stripe privacy policy (click here to view), which is incorporated herein by reference as if set forth fully here. In addition, we may store the User Information (but not the credit card information) temporarily on a secure server and use it only as needed to process your order and to better facilitate customer service. Your User Information is never sold, rented or shared with third parties for marketing purposes.

Display of Books
We make efforts to display our books and their colors as accurately as possible. Having said that, the displayed colors of the Books will depend upon your monitor and we cannot guarantee that your monitor will accurately portray the actual colors of the Books.

Lost Packages
Singing Flame is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.

Sharing personal data
We will never sell or trade your personal data to outside parties. This does not include information sharing with any associated companies or service providers (such as payment processors) who assist us in operating our website, conducting our business or serving our users, so long as those parties agree to keep this information confidential.

Electronic Communications
We can only give you the benefits of our service by conducting business through the Internet, and therefore we need you to consent to our giving you Communications electronically. This Section 16 informs you of your rights when receiving Communications from us electronically. For contractual purposes, you (i) consent to receive communications from us in an electronic form; and (ii) agree that all terms and conditions, agreements, notices, documents, disclosures, and other communications (“Communications”) that we provide to you electronically satisfy any legal requirement that such Communications would satisfy if it were in a writing. Your consent to receive Communications and do business electronically, and our agreement to do so, applies to all of your interactions and transactions with us. The foregoing does not affect your non-waivable rights. You may also receive a copy of this TOS by accessing this Site. You may withdraw your consent to receive Communications electronically by contacting us in the manner described below.If you withdraw your consent, from that time forward, you must stop using the Site and Services. The withdrawal of your consent will not affect the legal validity and enforceability of any obligations or any electronic Communications provided or business transacted between us prior to the time you withdraw your consent. Please keep us informed of any changes in your email or mailing address so that you continue to receive all Communications without interruption.

Emailing Singing Flame
If you send us an email, your message and email address may be saved and we may send you emails in order to respond to your message. We will only use the information provided in your e-mail and your e-mail address to improve the Website, services and products and to fulfill or respond to your requests for products, services or information.

Indemnification
You shall indemnify, defend and hold the Protected Entities harmless against any and all claims, liabilities, costs and expenses (including reasonable attorneys’ fees and disbursements) arising out of or incurred in connection with your use of the Website or products or services obtained through the Website, your fraud, violation of law, negligence or willful misconduct, or any breach by you of these Terms and Conditions.

We are happy to answer any questions you have about these Terms of Service. To send a message, click here.

This Terms of Service was last updated on: December 20, 2020.